Assess
We review your current phone system, call flow, IVR needs and network so the VoIP design actually matches how you work.
Managed VoIP
Crystal-clear business calls, without the copper.
Keep your team connected with managed 3CX VoIP — intelligent call handling, mobile access and dedicated support from a Hampshire team who already look after your network.
How we deliver
Assess. Deploy. Keep improving.
Deploy
We implement 3CX with routing, custom IVRs, voicemail, mobile access and handsets configured and tested.
Support & optimise
Once live we monitor call quality and uptime, add users, and keep the system tuned as the business changes.
What’s included
Driving results without compromise
Intelligent call routing & IVR
Custom call flows and menus so clients, patients or customers reach the right person quickly.
Desk, mobile or laptop
3CX is device-agnostic. Make and take calls from anywhere with an internet connection.
Voice-ready connectivity
We provision separate voice/data paths where needed so call quality stays consistent.
VoIP phone systems for Hampshire businesses
VoIP sends voice over your internet connection instead of copper — better quality, more features, lower cost. Axis IT designs, deploys and manages 3CX for businesses across Hampshire, Portsmouth and the south of England.
Why switch to a managed VoIP system?
BT’s PSTN switch-off is underway. Businesses that have not migrated will lose traditional phone lines. Moving now puts you ahead of the deadline with a system that ISDN could never match.
3CX — enterprise features for every business
We deploy 3CX because it packs serious capability at a sensible price: desktop softphones, iOS and Android apps, browser calling, video conferencing, live chat, WhatsApp integration, queues, IVR, voicemail to email and call reporting. Read more on the 3CX website.
Number porting and SIP trunks
Switching does not mean losing numbers. We handle porting and manage SIP trunks so you can scale lines up or down as the business changes.
Fully managed — from setup to ongoing support
Unlike consumer VoIP, our service is supported from day one. We design call flows, train staff, then keep managing the system as part of your monthly agreement. No need to hire a specialist or wrestle an admin portal.
VoIP for multi-site businesses
All sites share one phone system: internal calls between offices are free, transfers are seamless, and management can see activity across the organisation from one dashboard.
What people are saying
Results our clients actually feel.
“We’ve been using Axis IT’s 3CX-powered VoIP system for several months and it’s transformed how we manage communications — call forwarding, voicemail-to-email, and crystal-clear quality.”
“Switching to Axis IT’s managed VoIP solution powered by 3CX was one of the best decisions we’ve made. The system is incredibly reliable, and the sound quality is crystal clear.”
Will we keep our existing numbers?
Yes. Axis IT handles number porting onto your new VoIP system with minimal disruption, and we procure and manage SIP trunks for competitive call rates.
What happens when PSTN is switched off?
Traditional ISDN and analogue lines are being withdrawn across the UK. Moving to VoIP now avoids a last-minute scramble and gives you a more capable, lower-cost system.
Can remote staff use the phone system?
Yes. 3CX desktop softphones, iOS/Android apps and browser calling give remote workers the same experience as the office.
Ready to talk?
Let’s build better outcomes together.
Book a free IT health check. No jargon, no obligation — just a clear view of your setup and what a managed service would look like.