Assess
A thorough audit of your infrastructure, software and security posture — identifying risks, gaps and opportunities before we recommend anything.
Managed IT Support
Managed IT support that takes ownership of your technology.
Axis IT provides trusted managed IT support for businesses across Hampshire. We monitor, maintain and secure your systems so you never have to worry about IT again.
How we deliver
Assess. Deploy. Keep improving.
Propose
A bespoke plan covering helpdesk, Microsoft 365, endpoint security, backup and network monitoring at a fixed monthly cost.
Evolve
We keep patching, reviewing and planning ahead — including Cyber Essentials and cloud migration roadmaps.
What’s included
Driving results without compromise
RMM & patch management
Remote monitoring and regular patching so servers, workstations and networks stay up to date and secure.
Next-gen security included
XDR antivirus and email security come as standard, protecting against ransomware, phishing and modern threats.
Cloud backup & DR
Automated, encrypted cloud backup with tested restores, so hardware failure or ransomware does not become a crisis.
What’s included in our managed IT support packages
Packages are built for UK SMEs who need reliable technology without the cost of an in-house IT team. Every client gets 24/7 remote monitoring, a dedicated helpdesk, and proactive maintenance — so problems are fixed before they affect the business.
Helpdesk support that actually responds
Our helpdesk is staffed by experienced engineers, not tier-1 script readers. When your team has an issue, they speak to someone who can resolve it. We aim to respond within the hour and resolve most issues on first contact. You’ll get a named account manager who knows your environment.
Microsoft 365 management
We manage Microsoft 365 for businesses across Hampshire — licences, Exchange email, SharePoint, Teams, OneDrive and Intune device management — so the environment is secure, current and configured correctly. We also migrate businesses from legacy on-premises systems without disruption.
Endpoint security and patch management
Every managed client gets enterprise-grade endpoint protection as standard. We deploy XDR, enforce multi-factor authentication, manage Windows and software patching, and monitor for threats in real time, following NCSC device security guidance.
Cloud backup and disaster recovery
We deploy automated, encrypted cloud backup across servers, workstations and Microsoft 365 data — with regular test restores. In the event of ransomware, hardware failure or accidental deletion, we get your business back quickly.
Why Hampshire businesses choose Axis IT
We are a Hampshire-based MSP with clients in professional services, retail, charities and multi-site operations. We answer the phone and can be on-site when needed. Call 02394 331 999 or get in touch to discuss a package.
What people are saying
Results our clients actually feel.
“Axis IT’s XDR solution has been a game changer for our business. Before we implemented it, we were constantly concerned about potential breaches. The system they’ve set up has massively improved our security.”
“We’ve been using Axis IT’s 3CX-powered VoIP system for several months and it’s transformed how we manage communications — call forwarding, voicemail-to-email, and crystal-clear quality.”
What is included in managed IT support?
24/7 remote monitoring, a dedicated helpdesk Monday to Friday 8:30am–6:00pm, Microsoft 365 management, XDR endpoint protection, email security, patching, and encrypted cloud backup. On-site engineers cover Portsmouth and Hampshire.
How fast do you respond?
We aim to respond to all tickets within the hour and resolve most issues on first contact. You get a named account manager who knows your environment.
Do you manage Microsoft 365?
Yes. As a Microsoft-focused partner we handle licences, Exchange, SharePoint, Teams, OneDrive and Intune, plus migrations from on-premises email.
Ready to talk?
Let’s build better outcomes together.
Book a free IT health check. No jargon, no obligation — just a clear view of your setup and what a managed service would look like.